Terms of Use

Last updated: 14 June 2026

1. Agreement to terms

These Terms and Conditions ("Terms") govern your access to and use of Itchery ("the App"), an app for tracking the small, recurring annoyances in your life, for iOS, iPadOS, and watchOS, developed and operated by EngageIT s. r. o. ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Company information

• Company: EngageIT s. r. o.
• Registered address: Malinová ulica 718/36, 930 41 Kvetoslavov, Slovak Republic
• Company ID (IČO): 57152632
• Contact email: support [at] itchery [dot] app

EngageIT s. r. o. is a private limited company (spoločnosť s ručením obmedzeným) registered in the Commercial Register of the Slovak Republic.

3. Licence to use the App

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on devices that you own or control, strictly in accordance with these Terms and the App's documentation.

3.1 Restrictions

You may not:

• Copy, modify, or create derivative works of the App.
• Reverse engineer, decompile, or disassemble the App, except to the extent expressly permitted by mandatory provisions of EU or Slovak law.
• Remove, alter, or obscure any proprietary notices on the App.
• Use the App for any unlawful purpose or in violation of these Terms.
• Rent, lease, lend, sell, redistribute, or sublicence the App.
• Use the App to transmit malicious code, viruses, or harmful content.
• Attempt to gain unauthorised access to our systems or other users' data.
• Use the App to track or monitor individuals without their consent.
• Use automated systems or bots to access or interact with the App.
• Engage in any fraudulent or deceptive practices.

4. Your data

You retain all rights to the data you enter into the App. You are solely responsible for the accuracy and legality of any data you provide. The App provides tools to export your data, and you are responsible for maintaining your own backups.

You are responsible for the security of your device and any data stored in the App. We are not liable for any loss or damage arising from your failure to comply with this security obligation, save where such loss or damage is caused by our negligence or breach of these Terms.

4.1 Privacy

Your use of the App is also governed by our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR) and the Slovak Act 18/2018 on Personal Data Protection.

5. Free version

The free version of the App lets you track up to a small number of active itches with the core feature set, and includes iCloud sync and the entire Apple Watch experience. It is provided "as is," subject to your statutory rights as a consumer under EU and Slovak law.

6. Itchery Plus

Itchery Plus is our premium offering. It removes the free-tier limit on active itches and unlocks configurable widgets, the "Track Together" sharing feature, and other premium capabilities as offered from time to time.

6.1 Purchase options

Itchery Plus is offered both as an auto-renewing subscription (for example monthly or annual) and as a one-time lifetime purchase. The options and prices available are shown in the App at the point of purchase.

6.2 Auto-renewing subscriptions

• A subscription renews automatically at the end of each billing period unless you cancel it at least 24 hours before the end of the current period.
• Your Apple Account is charged for renewal within 24 hours before the end of the current period.
• You can manage or cancel a subscription at any time in your App Store account settings. Cancellation takes effect at the end of the current period.
• The one-time lifetime purchase is a single payment that grants permanent access for your Apple Account and does not renew.
• Itchery Plus supports Apple's Family Sharing.

6.3 Payment processing

All payments are processed through Apple's App Store. By purchasing Itchery Plus, you agree to Apple's Terms of Service and payment policies. We do not receive, see, or store your payment details.

6.4 Pricing and taxes

Prices are displayed in your local currency and may vary by region according to Apple's price tiers. Where applicable, VAT or other local taxes apply per Apple's local-tax rules. We reserve the right to modify pricing for future purchases with reasonable notice; this does not affect an Itchery Plus purchase you have already made or the renewal price of a subscription you currently hold, which is governed by Apple's rules for price changes.

6.5 Refunds and statutory rights

All purchases are subject to Apple's refund policies. Refund requests should be submitted through the App Store. We do not process refunds directly.

If you are a consumer resident in the EU, you have statutory rights under EU and Slovak consumer protection law, including the Slovak Consumer Protection Act (Act 250/2007 Z. z.) and the Slovak Act on Consumer Protection in Distance Selling (Act 102/2014 Z. z.):

• You have the right to a refund if the App is faulty or not as described.
• You have a right of withdrawal within 14 days of purchase of digital content under Act 102/2014 Z. z. This right may be waived if you expressly consent to immediate provision of the digital content and acknowledge that the right of withdrawal is lost on doing so - the App Store flow includes such a consent step.

Nothing in these Terms affects your statutory rights as a consumer.

7. Features and services

iCloud sync. The App can sync your itches across your Apple devices using Apple's iCloud (CloudKit) and your own Apple Account. Sync depends on your iCloud being signed in and available; we do not operate this storage. Details of the data flow are in our Privacy Policy.

Track Together. The App lets you share an individual itch with other people through Apple's iCloud sharing, so you can track it together. Sharing is opt-in and per-itch. You are responsible for choosing who you invite and for what you share; anything you write in a shared itch is visible to its participants. You can stop sharing, or leave a shared itch, at any time.

Notifications. The App can send local notifications, such as reminders about an itch or alerts about activity on an itch you share. Notification delivery depends on your device settings and iOS notification permissions. iOS does not guarantee delivery.

8. Third-party services

The App relies on third-party services described by category in our Privacy Policy - principally Apple's App Store and iCloud. Your use of these services through the App is subject to the respective providers' terms and privacy policies. We are not responsible for the practices or content of third-party services.

9. Intellectual property

The App, including its code, design, graphics, text, and functionality, is owned by EngageIT s. r. o. and protected by copyright, trademark, and other intellectual property laws. "Itchery" is our trademark.

If you provide feedback, suggestions, or ideas about the App, you grant us a perpetual, worldwide, royalty-free licence to use, modify, and incorporate such feedback without compensation or attribution.

10. App updates and changes

We may release updates to the App to add features, fix bugs, or improve performance. Some updates may be required to continue using the App. Updates are provided through the App Store.

We reserve the right to modify, suspend, or discontinue any feature of the App at any time with reasonable notice where practicable. We are not liable for any modifications, suspension, or discontinuation of features, except where we have been negligent or in breach of contract. We strive to maintain App availability but do not guarantee uninterrupted access.

11. User conduct

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations.
• Infringe upon the rights of others.
• Use the App in any way that could harm, disable, or impair our services.
• Attempt to circumvent Itchery Plus entitlement checks or payment requirements.
• Share your Itchery Plus entitlement with others outside of Apple's Family Sharing where applicable.
• Use the App, including its sharing feature, to track or monitor individuals without their consent.
• Engage in any fraudulent or deceptive practices.

12. Warranties and liability

12.1 Our commitment

We will provide the App with reasonable care and skill. If you are a consumer in the EU, you have legal rights in relation to services not carried out with reasonable care and skill. Nothing in these Terms affects these rights.

12.2 As-is provision (business users only)

If you are using the App for business purposes, the App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The App will meet your specific requirements or expectations.
• The App will be uninterrupted, timely, secure, or error-free.
• The results obtained from using the App will be accurate or reliable.
• Any errors in the App will be corrected.

12.3 Limitation of liability (business users only)

Subject to Section 12.4, our total liability to a business user for all claims arising from or relating to the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred euros (€100), whichever is greater.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, whether in contract, tort (including negligence), or otherwise.

12.4 Consumer rights

If you are a consumer in the EU, nothing in these Terms limits your statutory rights under EU consumer protection law and Slovak law, including the Slovak Civil Code (Act 40/1964 Zb.), the Slovak Consumer Protection Act (Act 250/2007 Z. z.), and the Slovak Act on Consumer Protection in Distance Selling (Act 102/2014 Z. z.).

We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time you started using the App.

We do not exclude or limit in any way our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited under Slovak or EU law.

13. Privacy and data protection

EngageIT s. r. o. is the data controller for personal data processed in connection with the App. We comply with the EU General Data Protection Regulation (GDPR) and the Slovak Act 18/2018 on Personal Data Protection. Full details are in our Privacy Policy.

13.1 Your data rights

Under EU and Slovak data protection law, you have rights including:

• The right of access to your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• Rights in relation to automated decision-making and profiling.

To exercise these rights, contact us using the details in Section 2.

13.2 Data-protection complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov):

• Website: dataprotection.gov.sk
• Address: Hraničná 12, 820 07 Bratislava 27, Slovak Republic

14. Children

The App is not intended for users under the age of 13 (or under 16 in the EU/EEA). If you believe a child has provided us with personal information, contact us and we will delete it.

15. Termination

15.1 Termination by you

You may stop using the App at any time by deleting it from your device. You can cancel an Itchery Plus subscription in your App Store account settings; cancellation takes effect at the end of the current billing period. The one-time lifetime purchase has no recurring billing to cancel.

15.2 Termination by us

We reserve the right to suspend or terminate your access to the App, or to specific features, with reasonable notice for material violation of these Terms, fraudulent or illegal activity, or abuse of the service. We may terminate immediately without notice for serious breaches, including criminal activity.

15.3 Effect of termination

Upon termination, your licence to use the App immediately ceases and you must delete the App from all devices. Your local data may remain on your device unless you delete it.

Termination does not entitle you to a refund of any fees already paid, except where your statutory rights apply or where we have breached these Terms.

16. Dispute resolution and governing law

16.1 Governing law

These Terms are governed by and construed in accordance with the laws of the Slovak Republic. For consumers, this choice of law does not deprive you of the mandatory protections afforded by the law of your country of habitual residence within the EU.

16.2 Jurisdiction

• For consumers: You may bring legal proceedings in respect of these Terms in the Slovak courts or in the courts of your EU country of residence, as permitted by EU consumer protection law.
• For business users: You agree to submit to the exclusive jurisdiction of the Slovak courts.

16.3 Alternative dispute resolution (consumers)

If you are a consumer and have a complaint, we would like to resolve it with you directly. Please contact us at support [at] itchery [dot] app.

If we cannot resolve your complaint, EU consumers may use:

• The EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr
• Slovak Trade Inspection Authority (Slovenská obchodná inšpekcia, SOI): soi.sk - the supervisory body for consumer-protection complaints regarding products and services sold by a Slovak trader.

We are not obliged to participate in alternative dispute resolution, but we will consider it on a case-by-case basis.

17. Apple-specific terms

The following terms apply because the App is distributed through Apple's App Store.

17.1 Acknowledgment

You acknowledge that these Terms are between you and EngageIT s. r. o. only, not with Apple, and Apple is not responsible for the App or its content.

17.2 Scope of licence

Your licence to use the App is limited to a non-transferable licence to use the App on any Apple-branded device that you own or control and as permitted by the Apple App Store Terms of Service.

17.3 Maintenance and support

EngageIT s. r. o. is solely responsible for providing maintenance and support services for the App. Apple has no obligation to furnish maintenance and support with respect to the App.

17.4 Warranty

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Your statutory rights as a consumer are not affected.

17.5 Product claims

EngageIT s. r. o., not Apple, is responsible for addressing any claims relating to the App or your possession and use of the App, including product-liability claims and claims that the App fails to conform to legal or regulatory requirements.

17.6 Intellectual property

In the event of any third-party claim that the App infringes intellectual property rights, EngageIT s. r. o., not Apple, will be responsible for the investigation, defence, settlement, and discharge of such claim.

17.7 Legal compliance

You represent that you are not located in a country subject to an EU embargo and that you are not on any sanctions list maintained by the EU, the Slovak Republic, or the United Nations.

17.8 Third-party beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

18. General provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EngageIT s. r. o. regarding the App and supersede all prior agreements and understandings.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms with reasonable notice.

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control (force majeure), including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, flood, accident, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

19. Changes to these terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date and posting the updated Terms on this page. Where we have a reasonable way to do so, we will also highlight material changes in the App or via the website.

Your continued use of the App after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the App.

20. Contact

• Company: EngageIT s. r. o.
• Registered address: Malinová ulica 718/36, 930 41 Kvetoslavov, Slovak Republic
• Company ID (IČO): 57152632
• Email: support [at] itchery [dot] app

21. Acknowledgment

By downloading, installing, or using the App, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you do not agree to these Terms, do not use the App.

Nothing in these Terms affects your statutory rights as a consumer under EU and Slovak law.